Do you have everything on stock?
-We dont have everything on stock in our real store that we have online.
-Our webshop isnt linked to our stock, so you can always order the products, by most of our products
  we mention the delivery time. If you want to know the exact delivery time, please contact us.

How can i pay in the online shop?
-You can TRANSFER the order amount to our bank account.
  You will receive our bank account details by email.
- You can pay by IDEAL when you have a Dutch bank account
  IDEAL payments are done by SISOW BV, our IDEAL payment provider.
- You can pay with PAYPAL

How can i contact you?
- You can send us an email 24/7
  We respond mostly within 24 hours by mail.
  Also on sunday and/or in the evening if we can answer your question.
- You can contact us by phone +31 10 4119052 (when our shop is open)
- You can visit our shop in Rotterdam

What is the delivery time?
- We can proudly say that most of the products are delivered within 1 week
- If the article isn’t on stock and the delivery time is more than 2 weeks, we always lett you know how
  long it will take. We always order your products directly when we received the order, we dont wait till
  we need more products from the same supplier. So you don’t have to wait unnecessarily for your
  ordered products.
- By most products we put the the delivery time in the description.

Prices
- We dont have the lowest prices online, because we also deliver quality and a good aftersales.
  From much suppliers we are not permitted to put other prices online than the MSRP.
- Found a product cheaper ? Please contact us if we can help you for the same or cheaper price.

Guarantee
- Because we are official dealer from every product we sell, we can give you the full warranty on all  
  our products. Also because we believe in the products we sell.
- If you have a any problems, we will always solve this if this can be done under warranty.

Shipping INSIDE THE NETHERLANDS:
- In the article description you see how much you pay for shipping.
- Above the € 150,00 shippment is free
- For many articles the shippment is FREE
- For many other products € 3,00
- For some products € 6,00

Shipping BELGIUM and GERMANY:
- The maximum for Belgium and germany is € 10,00

All other country’s , please contact us.

Not found the answer to your question?
Please contact us.